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Privacy Policy

Last updated: February 2026. 500Bigha is operated by 500Bigha Realty Pvt. Ltd., Raipur, Chhattisgarh.

1. Information We Collect

  • Account data: name, email address, mobile number, and password (stored as a salted bcrypt hash).
  • KYC data: full name, last 4 digits of Aadhaar, document photo, and optional selfie. The full Aadhaar number is never stored.
  • Property data: listing photos, addresses, prices and descriptions you upload.
  • Communication data: enquiries you send, chat messages, and reviews you post.
  • Device data: browser type, IP address, approximate location (city level only), pages visited — used for analytics.

2. How We Use Your Information

  • To create and manage your 500Bigha account.
  • To match buyers with property owners and facilitate enquiries.
  • To verify owner identity via manual KYC review and award the Verified Owner badge.
  • To send transactional notifications (enquiry alerts via WhatsApp/email, KYC decisions).
  • To detect fraud, enforce our Terms of Use, and comply with Indian law.

3. Information Sharing

  • Owner contact details (phone, name) are shown to buyers viewing a listing — this is the core function of the platform.
  • Aadhaar documents are NEVER shown publicly. Only our internal verification team can view them.
  • We do NOT sell your data to advertisers.
  • We may share data with law-enforcement agencies on a valid legal request under Indian law.

4. Data Retention

  • Account data is retained as long as your account is active. You can request deletion any time at contact@500bigha.com.
  • KYC documents are retained for 3 years after verification, then permanently deleted.
  • Enquiry and message history is retained for 2 years for support and dispute resolution.

5. Your Rights

  • Access: request a copy of all data we hold about you.
  • Correction: update any inaccurate information directly from your dashboard.
  • Deletion: request permanent deletion of your account and associated data.
  • Withdrawal of consent: opt out of WhatsApp / email alerts from your dashboard at any time.

6. Cookies & Tracking

  • We use essential cookies for login sessions (JWT token stored in localStorage).
  • We use localStorage for language preference, PWA install dismissal, and saved wishlist.
  • We do not use 3rd-party advertising cookies.

7. Security

  • Passwords are hashed with bcrypt — they are NEVER stored or visible in plain text.
  • All traffic is encrypted in transit via HTTPS / TLS 1.3.
  • KYC images are stored on access-restricted servers.
  • We recommend you use a strong, unique password.

8. Children

  • 500Bigha is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

  • We may update this policy occasionally. Material changes will be notified via email or an in-app banner. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

  • For privacy-related queries, deletion requests, or data-access requests:
  • Email: contact@500bigha.com
  • Phone / WhatsApp: +91 70004 39982
  • Address: 500Bigha, Raipur, Chhattisgarh, India

By using 500Bigha, you acknowledge that you have read and understood this Privacy Policy.

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