Legal
Privacy Policy
Last updated: February 2026. 500Bigha is operated by 500Bigha Realty Pvt. Ltd., Raipur, Chhattisgarh.
1. Information We Collect
- Account data: name, email address, mobile number, and password (stored as a salted bcrypt hash).
- KYC data: full name, last 4 digits of Aadhaar, document photo, and optional selfie. The full Aadhaar number is never stored.
- Property data: listing photos, addresses, prices and descriptions you upload.
- Communication data: enquiries you send, chat messages, and reviews you post.
- Device data: browser type, IP address, approximate location (city level only), pages visited — used for analytics.
2. How We Use Your Information
- To create and manage your 500Bigha account.
- To match buyers with property owners and facilitate enquiries.
- To verify owner identity via manual KYC review and award the Verified Owner badge.
- To send transactional notifications (enquiry alerts via WhatsApp/email, KYC decisions).
- To detect fraud, enforce our Terms of Use, and comply with Indian law.
3. Information Sharing
- Owner contact details (phone, name) are shown to buyers viewing a listing — this is the core function of the platform.
- Aadhaar documents are NEVER shown publicly. Only our internal verification team can view them.
- We do NOT sell your data to advertisers.
- We may share data with law-enforcement agencies on a valid legal request under Indian law.
4. Data Retention
- Account data is retained as long as your account is active. You can request deletion any time at contact@500bigha.com.
- KYC documents are retained for 3 years after verification, then permanently deleted.
- Enquiry and message history is retained for 2 years for support and dispute resolution.
5. Your Rights
- Access: request a copy of all data we hold about you.
- Correction: update any inaccurate information directly from your dashboard.
- Deletion: request permanent deletion of your account and associated data.
- Withdrawal of consent: opt out of WhatsApp / email alerts from your dashboard at any time.
6. Cookies & Tracking
- We use essential cookies for login sessions (JWT token stored in localStorage).
- We use localStorage for language preference, PWA install dismissal, and saved wishlist.
- We do not use 3rd-party advertising cookies.
7. Security
- Passwords are hashed with bcrypt — they are NEVER stored or visible in plain text.
- All traffic is encrypted in transit via HTTPS / TLS 1.3.
- KYC images are stored on access-restricted servers.
- We recommend you use a strong, unique password.
8. Children
- 500Bigha is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
- We may update this policy occasionally. Material changes will be notified via email or an in-app banner. Continued use of the platform after changes constitutes acceptance.
10. Contact Us
- For privacy-related queries, deletion requests, or data-access requests:
- Email: contact@500bigha.com
- Phone / WhatsApp: +91 70004 39982
- Address: 500Bigha, Raipur, Chhattisgarh, India
By using 500Bigha, you acknowledge that you have read and understood this Privacy Policy.